Return & Refund Policy

Last Updated: June 2026

At SWADMUNCH, customer satisfaction is our top priority. We strive to provide premium-quality makhana, snacks, and food products. If you are not completely satisfied with your purchase, we're here to help.

Returns

Due to the nature of food products, returns are accepted only under the following circumstances:

• The product received is damaged, defective, expired, or incorrect.
• The return request is raised within 48 hours of delivery.
• The product remains unopened, unused, and in its original packaging.

To request a return, please contact us at:

Email: support@swadmunch.com
Phone: +91 9955910482

Please include:

• Order Number
• Product Name
• Reason for Return
• Photos of the product (if damaged or defective)

Our team will review your request and respond within 1–2 business days.

Refunds

Once your return request is approved and the product is received (if required), we will process your refund.

• Refunds will be issued to the original payment method.
• Processing time: 5–7 business days after approval.
• Depending on your bank or payment provider, the amount may take additional time to reflect in your account.

Non-Returnable Items

For safety and hygiene reasons, the following items cannot be returned:

• Opened food products
• Used products
• Products damaged due to customer mishandling
• Products returned after the specified return period

Order Cancellation

Orders may be cancelled before they are dispatched from our warehouse.

If you wish to cancel an order, please contact us immediately at:

Email: support@swadmunch.com

Once an order has been shipped, cancellation requests cannot be accepted.